Managing conflicts in the workplace
These six tips will help you manage conflict
Conflicts have to be dealt with regularly in your daily work. You work at your desk and complete your tasks with care before one of your colleagues provokes you again. At the daily meeting you clash again and leave the room in a huff. There is a noticeable conflict, which is also felt by your co-workers. Now the topic of "conflict management in the workplace" is on the agenda. But how do you deal with it?
Emergence of conflict: why and why not?
It is obvious that the opinion and interests of both parties do not coincide. The reason for this may be personal character, but individual perception also plays an immensely important role. Nevertheless, human behavior is often very selfish. Not infrequently, one's own egoism is great to impose clear rules of conduct on the other counterpart. In a sense, you are subconsciously imposing your own will on your counterpart. This naturally provides fuel for conflict in the workplace. A targeted conflict management is now imperative.
Conflict management: a quick solution is needed
First of all, you should be aware that conflicts are part of everyday life. Whether in the family, among friends or in a partnership, conflicts are omnipresent. However, it depends on how you deal with these Managing conflict with the team. Generally speaking, conflicts must be resolved. And quickly. Because the internal problem between two people can quickly become a problem for an entire company. So don't avoid conflicts, but do everything you can to resolve them as quickly as possible. Our tips for conflict management in the workplace will help you to do this:
6 tips for fast and fair arbitration
Tip 1: Do not take the problem personally. A conflict is something completely normal. There's no need to tense up or go crazy. Always remember that your colleague is in the same situation as you and is also relieved when a pleasant working atmosphere prevails again.
Tip 2: Often it is enough to look at the dispute from a different angle. A dispute always offers a chance for change - and that offers an enormous amount of potential. Change of perspective is the name of the game.
Tip 3: Take your time and discuss the issue that triggered the conflict with your colleague in a neutral place. Very important: Never resolve such a conflict via e-mail or telephone. Likewise, try to resolve the conflict directly with the colleague first. If necessary, the boss or other colleagues should only be called in later.
Tip 4: Always aim for a win-win situation for both parties when attempting mediation. It does not make sense to find short-term solutions that later lead to follow-up conflicts. Do not shy away from compromise and approach conflict resolution with confidence. Listen carefully to your counterpart and address his or her points
Tip 5: A very underestimated problem is your own ego. Do not always look for the problems with your counterpart. Take a little time and listen to yourself. Often your own pride is great that the problem is not with the other person, but with your own view.
Tip 6: Teambuilding events are a good way to resolve entrenched disagreements. Here, a neutral facilitator can define the underlying problem and develop targeted solutions. This point lends itself to better uniting entire teams and preventing conflict in the workplace. These events also have a high fun factor, so that the parties do not even notice that conflict resolution is also a main focus here.
Teambuilding events for better cooperation
b-ceed has developed various teambuilding events precisely for the topic of conflict management. At Creative Team Puzzle something big is created together, whereas in improvisational theatre the theme of changing perspectives is predominant and the The Panic Room can only be solved together as a team. All three events approach the topic of conflict resolution from a different angle. The Creative Team Puzzle approaches the topic theoretically and it is the idea of creating something together that counts. Each team member is as individual as a piece of the puzzle, but together they create a work of art.
Improvisation everyday life
Improvisational theatre, on the other hand, is all about changing your own perspective. Slip into a different role and try to interpret your counterpart correctly only with facial expressions and targeted expressions. In this way you get to know your colleagues in a new way and can correctly interpret different behaviour patterns for the future. The mobile Panic Room shows your team that you can only reach the goal together. Going it alone or even concealing important information quickly becomes a problem at this event. One clue leads to the next and this is only possible through communication and cooperation. These events bring about effective conflict management for teams in the workplace.
Conflict management: seminars and workshops
If you still notice that the conflict has not been overcome even after following the six tips, dare to seek professional help. Because if the conflicts are already too deep-seated, you have to work intensively against them. However, this is not done with a single conversation or a teambuilding event. Here only a workshop or seminar helps, which deals intensively for 1.5 days with the conflict, the emergence and the solution. The brand "b-pep: we develop personalities" aims exactly at such assistance. Whether in a public seminar on conflict management or in a private workshop, you will learn how to deal with the topic. Solutions will be worked out together and used in a targeted manner.
Summary: Conflict management in the team
Conflict has always been part of human life and always will be. Whether in the sandbox, at school, in the family or at work. Conflicts strengthen us and make us more robust for new problems. But conflicts always need to be resolved and in the long run. You need to realize that your initiative is significant to the outcome of the dispute. Take responsibility in your hands and dare to take the step of mediation. Not only will your personal development be enhanced, you will also build up your conflict resolution skills bit by bit. Don't let the problems determine your everyday life but take an active approach to conflict resolution in the workplace.
